© Dumelang Executive Lodge, Midrand and Kelvin, Johannesburg Disclaimer Design

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Contact Details

Dumelang Lodge. Bed and Breakfast, Guest House, Accommodation Midrand, Venue Hire, Kelvin, Johannesburg Dumelang Lodge. Bed and Breakfast, Guest House, Accommodation Midrand, Venue Hire, Kelvin, Johannesburg
078 142 1977
086 667 0987

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View Check-in and Cancellation Policies View Check-in and Cancellation Policies

Check-in Policy

Guests may check-in anytime between 12:30 to 17:00 on the agreed arrival date. Prior arrangements need to be confirmed in the event that a check-in is expected to be outside the check-in time. Failing to do so will result in Dumelang Executive Lodge deeming such an event as a no-show. On the day of check-out, guests have to check-out by 10:00. Should they vacate the unit/s with all their belongings after the allocated check-out time, they will be liable for a nightly rate charge which will be payable immediately. Guests that have not paid a deposit for a reservation will have to check for availability before checking in as in such cases, Dumelang Executive Lodge reserves the right to sell the room on a first come- first served basis.

Breakfast

The availability of breakfast service must be verified upon inquiring. Guests may then reserve breakfast by way of paying for it at least 1 day before the arrival date.

Cancellation Policy

21 and less days before arrival, the full pre-payment amount will be forfeited. This includes no-shows. 22 – 40 days before arrival, 25% of the total amount will be forfeited 41 days and more, 15% will be forfeited. An administration fee of 10% with a minimum of R100 will be charged with full refunds (Please direct all refund requests to the General Manager). Dumelang Executive Lodge may request a certificate to consider a refund in the case of illness and/or death.

Check-in and Cancellation Policies

Location Details Location Details Dumelang Lodge. Bed and Breakfast, Guest House, Accommodation Midrand, Venue Hire, Kelvin, Johannesburg
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Dumelang Lodge. Bed and Breakfast, Guest House, Accommodation Midrand, Venue Hire, Kelvin, Johannesburg Dumelang Lodge. Bed and Breakfast, Guest House, Accommodation Midrand, Venue Hire, Kelvin, Johannesburg
Pre-payments and refundable deposits Pre-payments and refundable deposits may be forfeited in the following cases: No-shows (the booking dates/times supplied before booking payment is made will apply unless any change is otherwise confirmed in writing by Dumelang Executive Lodge. In the case of modification of booking dates, “Cancellation policy” applies). Booking times/dates for event hire may not be modified. Early departure (Guest leaves within the paid booking period), but where advance notice is given, the refundable deposit will be paid back to the guest. For overnight stays, the Dumelang Executive Lodge “ Cancellation policy” applies. A two (2) weeks’ notice applies for monthly stays (such notice is to be done in writing to Dumelang Executive Lodge accompanied by FULL banking details in order for refundable deposit to be paid within 7 days of departure). For refundable deposits applicable to overnight stays and event hire, the FULL banking details are to be supplied upon check-out in writing and it will be refunded back to the guest within 24 hours of departure. In the case of refund of pre-payments being made, the “administration fee” will apply. Refer to cancellation policy. This does not apply to refundable deposits. Venue hire pre-payments and venue hire bookings are forfeited if payment terms are not adhered to. Failure to email us FULL banking details within at least 48 hours from checking out or within 48 hours of cancellation being confirmed (whichever one applies). Malicious damage to property or vandalism by guest or any person/s that has/ have been allowed onto the property by guest. Non-adherence to guesthouse rules either by guest or any person/s that has/ have been allowed onto the property by guest. Security controls being compromised by guest or any person/s that has/have been allowed onto the property by guest. In the case of breakages/ or damages, these are to be reported immediately to management in writing in order for applicable arrangements and costs to settled. Where such breakages/ or damages are not reported, guests will forfeit deposit. Please email Dumelang Lodge for clarity.
Non-adherence of guesthouse rules and/or unruly conduct: Strict measures are in place to ensure the security of all guests/ staff members and the guesthouse and as such non- compliance of rules or measures in place is not tolerated. Unruly conduct is strictly not tolerated at Dumelang Executive Lodge and in the event of guest/s or any person/s that has/ have been allowed onto the property by guest/s being involved in such behaviour, they will be asked to vacate the premises without prior notice and will subsequently not be permitted to enter any branch of Dumelang Executive Lodge and will be denied continued access to any unit or room at the Dumelang Executive Lodge. Any unauthorised entry will lead to legal or criminal charges being laid. Please email Dumelang Lodge for clarity or to report anything that may compromise your comfort and/or security during your stay with us. Dumelang Executive Lodge regards the security and respect for all people very seriously. We delight at ensuring a comfortable stay (whether through accommodation or event hire at Dumelang Executive Lodge) for all our guests. Compliments, comments or complaints are to be directed to us via email.
Dumelang Lodge. Bed and Breakfast, Guest House, Accommodation Midrand, Venue Hire, Kelvin, Johannesburg
© Dumelang Executive Lodge, Midrand and Kelvin, Johannesburg Disclaimer Design

Contact Us

Contact Details

Dumelang Lodge. Bed and Breakfast, Guest House, Accommodation Midrand, Venue Hire, Kelvin, Johannesburg Dumelang Lodge. Bed and Breakfast, Guest House, Accommodation Midrand, Venue Hire, Kelvin, Johannesburg Dumelang Lodge. Bed and Breakfast, Guest House, Accommodation Midrand, Venue Hire, Kelvin, Johannesburg
078 142 1977
086 667 0987

Click to enlarge map

View Check-in and Cancellation Policies View Check-in and Cancellation Policies Location Details Location Details

Check-in and Cancellation Policies

Pre-payments and refundable deposits Pre-payments and refundable deposits may be forfeited in the following cases: No-shows (the booking dates/times supplied before booking payment is made will apply unless any change is otherwise confirmed in writing by Dumelang Executive Lodge. In the case of modification of booking dates, “Cancellation policy” applies). Booking times/dates for event hire may not be modified. Early departure (Guest leaves within the paid booking period), but where advance notice is given, the refundable deposit will be paid back to the guest. For overnight stays, the Dumelang Executive Lodge “ Cancellation policy” applies. A two (2) weeks’ notice applies for monthly stays (such notice is to be done in writing to Dumelang Executive Lodge accompanied by FULL banking details in order for refundable deposit to be paid within 7 days of departure). For refundable deposits applicable to overnight stays and event hire, the FULL banking details are to be supplied upon check-out in writing and it will be refunded back to the guest within 24 hours of departure. In the case of refund of pre-payments being made, the “administration fee” will apply. Refer to cancellation policy. This does not apply to refundable deposits. Venue hire pre-payments and venue hire bookings are forfeited if payment terms are not adhered to. Failure to email us FULL banking details within at least 48 hours from checking out or within 48 hours of cancellation being confirmed (whichever one applies). Malicious damage to property or vandalism by guest or any person/s that has/ have been allowed onto the property by guest. Non-adherence to guesthouse rules either by guest or any person/s that has/ have been allowed onto the property by guest. Security controls being compromised by guest or any person/s that has/have been allowed onto the property by guest. In the case of breakages/ or damages, these are to be reported immediately to management in writing in order for applicable arrangements and costs to settled. Where such breakages/ or damages are not reported, guests will forfeit deposit. Please email Dumelang Lodge for clarity.

Check-in Policy

Guests may check-in anytime between 12:30 to 17:00 on the agreed arrival date. Prior arrangements need to be confirmed in the event that a check-in is expected to be outside the check-in time. Failing to do so will result in Dumelang Executive Lodge deeming such an event as a no-show. On the day of check-out, guests have to check-out by 10:00. Should they vacate the unit/s with all their belongings after the allocated check-out time, they will be liable for a nightly rate charge which will be payable immediately. Guests that have not paid a deposit for a reservation will have to check for availability before checking in as in such cases, Dumelang Executive Lodge reserves the right to sell the room on a first come- first served basis.

Breakfast

The availability of breakfast service must be verified upon inquiring. Guests may then reserve breakfast by way of paying for it at least 1 day before the arrival date.

Cancellation Policy

21 and less days before arrival, the full pre-payment amount will be forfeited. This includes no-shows. 22 – 40 days before arrival, 25% of the total amount will be forfeited 41 days and more, 15% will be forfeited. An administration fee of 10% with a minimum of R100 will be charged with full refunds (Please direct all refund requests to the General Manager). Dumelang Executive Lodge may request a certificate to consider a refund in the case of illness and/or death.
Non-adherence of guesthouse rules and/or unruly conduct: Strict measures are in place to ensure the security of all guests/ staff members and the guesthouse and as such non-compliance of rules or measures in place is not tolerated. Unruly conduct is strictly not tolerated at Dumelang Executive Lodge and in the event of guest/s or any person/s that has/ have been allowed onto the property by guest/s being involved in such behaviour, they will be asked to vacate the premises without prior notice and will subsequently not be permitted to enter any branch of Dumelang Executive Lodge and will be denied continued access to any unit or room at the Dumelang Executive Lodge. Any unauthorised entry will lead to legal or criminal charges being laid. Please email Dumelang Lodge for clarity or to report anything that may compromise your comfort and/or security during your stay with us. Dumelang Executive Lodge regards the security and respect for all people very seriously. We delight at ensuring a comfortable stay (whether through accommodation or event hire at Dumelang Executive Lodge) for all our guests. Compliments, comments or complaints are to be directed to us via email.